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Health Checks (CLI)

Short guide to verify channel connectivity without guessing.

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Quick checks

  • openclaw status — local summary: gateway reachability/mode, update hint, linked channel auth age, sessions + recent activity.
  • openclaw status --all — full local diagnosis (read-only, color, safe to paste for debugging).
  • openclaw status --deep — also probes the running Gateway (per-channel probes when supported).
  • openclaw health --json — asks the running Gateway for a full health snapshot (WS-only; no direct Baileys socket).
  • Send /status as a standalone message in WhatsApp/WebChat to get a status reply without invoking the agent.
  • Logs: tail /tmp/openclaw/openclaw-*.log and filter for web-heartbeat, web-reconnect, web-auto-reply, web-inbound.

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Deep diagnostics

  • Creds on disk: ls -l ~/.openclaw/credentials/whatsapp/<accountId>/creds.json (mtime should be recent).
  • Session store: ls -l ~/.openclaw/agents/<agentId>/sessions/sessions.json (path can be overridden in config). Count and recent recipients are surfaced via status.
  • Relink flow: openclaw channels logout && openclaw channels login --verbose when status codes 409–515 or loggedOut appear in logs. (Note: the QR login flow auto-restarts once for status 515 after pairing.)

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Health monitor config

  • gateway.channelHealthCheckMinutes: how often the gateway checks channel health. Default: 5. Set 0 to disable health-monitor restarts globally.
  • gateway.channelStaleEventThresholdMinutes: how long a connected channel can stay idle before the health monitor treats it as stale and restarts it. Default: 30. Keep this greater than or equal to gateway.channelHealthCheckMinutes.
  • gateway.channelMaxRestartsPerHour: rolling one-hour cap for health-monitor restarts per channel/account. Default: 10.
  • channels.<provider>.healthMonitor.enabled: disable health-monitor restarts for a specific channel while leaving global monitoring enabled.
  • channels.<provider>.accounts.<accountId>.healthMonitor.enabled: multi-account override that wins over the channel-level setting.
  • These per-channel overrides apply to the built-in channel monitors that expose them today: Discord, Google Chat, iMessage, Microsoft Teams, Signal, Slack, Telegram, and WhatsApp.

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When something fails

  • logged out or status 409–515 → relink with openclaw channels logout then openclaw channels login.
  • Gateway unreachable → start it: openclaw gateway --port 18789 (use --force if the port is busy).
  • No inbound messages → confirm linked phone is online and the sender is allowed (channels.whatsapp.allowFrom); for group chats, ensure allowlist + mention rules match (channels.whatsapp.groups, agents.list[].groupChat.mentionPatterns).

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Dedicated “health” command

openclaw health --json asks the running Gateway for its health snapshot (no direct channel sockets from the CLI). It reports linked creds/auth age when available, per-channel probe summaries, session-store summary, and a probe duration. It exits non-zero if the Gateway is unreachable or the probe fails/timeouts. Use --timeout <ms> to override the 10s default.
Last modified on March 22, 2026